Workers want empathy, autonomy, understanding, opportunity, and a bigger voice in decision-making. Companies want them back in the office, and can only offer so much while trying to grow in an uncertain time.
On August 3, we recognize Black women’s equal pay day which symbolizes how far into the year Black women have to work in order to earn what men earned the year before.
Carla Harris, vice chairman and managing director at Morgan Stanley, vowed that when people came to her for advice, she would provide them with tools and strategies honed by experience.
You’ve been mapping the customer journey for years. But employee journey maps offer HR a depth of understanding into employee needs, expectations, job satisfaction, retention, and turnover.