Today, the Summer ’21 Release innovations are available to customers globally. Check out the new salesforce.com/releases to learn more.
What do communication preferences look like by a generation? If CSPs want to count Gen Z as their customer, this is how to reach out and keep them happy.
During Pride month and throughout the year, we honor the legacy and stories of the many LGBTQ+ trailblazers that came before and paved a new way for generations to come. The modern LGBTQ+…
The best ecommerce technology providers build their end-to-end platform around what’s most important — the customer. Here's why it's essential to have a connected customer platform to deliver exceptional experiences.
Salesforce CMO Sarah Franklin kicks off a series of chats with industry-shaping marketing leaders.
Many companies describe themselves as "customer-centric" – but are they? Bob Evans of Cloud Wars reveals why they need to be, now more than ever.
How many emails and working-related conversations do you have every day? The average office worker receives about 121 emails daily and uncountable messages on platforms such as Slack, Team, or iMessage. With the…
Combine blockchain and IoT together for valuable use cases across industries. Here's why these two technologies can improve business operations, cut costs, and boost your bottom line.
We researched how blockchain can add value to financial services, media and entertainment, healthcare and life sciences, retail and consumer products, insurance, and education. Here's what we found.
