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In transformative times like these, mindfulness can help balance business priorities with the need to care for yourself and your employees.

What should communications service providers be planning now that businesses and consumers expect more than just phone service and streaming? 5G possibilities like omni-channel touchpoints, experiential perks and services, and an expansive partner ecosystem.

TL;DR: We propose controllable counterfactuals (CoCo) to evaluate dialogue state tracking (DST) models on novel scenarios, which results in significant performance drop of up to 30.8% for state-of-the-art DST models. Using CoCo for…

Epidemiologist, physician, and antiracism activist Dr. Camara Jones shares why the COVID vaccine is 95% effective, and what’s needed to keep distribution equitable and the community informed.

How the Retail Annuities team of a life insurance company with a more than 175-year history is redefining its call center metrics to support new business objectives and improve employee retention and growth.

How do you wrap your arms around a problem as big, complex, and consequential to humanity as climate change? At the center of all the solutions is sustainable technology.

Transformer-inspired tips for enhancing the design of neural networks that process graph-structured data

MVPs and Hall of Fame members are recognized by the Trailblazer Community because of their passion for innovation and desire to help others in the ecosystem.

Less than a third of global marketing leaders were satisfied with their ability to measure ROI last year. How is 2021 flipping the script?

QuickBooks shares tips on current laws and cost-saving deductions to help small businesses save on taxes in 2021.