Public Sector How Government Agencies Can Design User-Centric Digital Experiences for the Public Casey Coleman October 27, 2020 There's no time like the present to digitize critical functions. Digital Transformation Public Sector IT Salesforce Culture Hiring Tomorrow’s Trailblazers: Meet Salesforce Talent Alliance Tyler Prince October 27, 2020 A diverse workplace is a more profitable one. Business as a Platform for Change CEO C-Suite Salesblazer 3 Trends Impacting Revenue Growth at Professional Services Firms Susan Johnston October 27, 2020 Biz dev took a hit earlier this year, but these firms learned to adapt and thrive. Digital Transformation Sales Cloud Sales Customer Experience Why Customer Engagement Will Never Be the Same, According To 15,600 of Them Vala Afshar October 27, 2020 Eighty-two percent of customers agree a company’s trustworthiness matters more than it did a year ago. (And other research findings.) Business as a Platform for Change Customer Relationships Digital Transformation Equality Ava DuVernay on Police Reform, Representation in Media, and Career Changes Isabel Gonçalves October 26, 2020 The award-winning filmmaker joined us for Representation Matters — here's what she had to say. Business as a Platform for Change Salesforce Culture Careers Automation How Film and TV Studios and Production Companies Can Put AI Into Lights, Camera, Action Art Johnson October 23, 2020 AI doesn’t take away from artistry — it pulls that creativity forward. Here's how. AI Data Marketing Covid-19 Response If COVID-19 Hasn’t Already Killed the Open Office, It Should Lisa Lee October 22, 2020 Wisdom from the “guy companies hire after three or four management consultants have been fired.” Covid-19 Response Work.com C-Suite AI A Language Detector for Identifying Machine-Generated Text Yoav Schlesinger October 22, 2020 In recent years, the natural language processing (NLP) community has seen the development of increasingly powerful language models [1, 2], capable of generating textual output that is indistinguishable from human-written text. This includes… AI Research Retail Triple-Digit Growth: How COVID-19 Is Accelerating Shoe Carnival’s Digital Transformation Jessica Ding October 22, 2020 Humanity, commitment to customers, and an eye to the future power this extraordinary story of retail resilience. Digital Transformation Covid-19 Response Retail Service How To Make Your User Interface a 2-Way Conversation Rachel Blank October 22, 2020 One-sided AI support conversations make it difficult to solve more complex problems. Consider offering a conversational user interface instead. Automation Customer Relationships Digital Transformation
Public Sector How Government Agencies Can Design User-Centric Digital Experiences for the Public Casey Coleman October 27, 2020 There's no time like the present to digitize critical functions. Digital Transformation Public Sector IT
Salesforce Culture Hiring Tomorrow’s Trailblazers: Meet Salesforce Talent Alliance Tyler Prince October 27, 2020 A diverse workplace is a more profitable one. Business as a Platform for Change CEO C-Suite
Salesblazer 3 Trends Impacting Revenue Growth at Professional Services Firms Susan Johnston October 27, 2020 Biz dev took a hit earlier this year, but these firms learned to adapt and thrive. Digital Transformation Sales Cloud Sales
Customer Experience Why Customer Engagement Will Never Be the Same, According To 15,600 of Them Vala Afshar October 27, 2020 Eighty-two percent of customers agree a company’s trustworthiness matters more than it did a year ago. (And other research findings.) Business as a Platform for Change Customer Relationships Digital Transformation
Equality Ava DuVernay on Police Reform, Representation in Media, and Career Changes Isabel Gonçalves October 26, 2020 The award-winning filmmaker joined us for Representation Matters — here's what she had to say. Business as a Platform for Change Salesforce Culture Careers
Automation How Film and TV Studios and Production Companies Can Put AI Into Lights, Camera, Action Art Johnson October 23, 2020 AI doesn’t take away from artistry — it pulls that creativity forward. Here's how. AI Data Marketing
Covid-19 Response If COVID-19 Hasn’t Already Killed the Open Office, It Should Lisa Lee October 22, 2020 Wisdom from the “guy companies hire after three or four management consultants have been fired.” Covid-19 Response Work.com C-Suite
AI A Language Detector for Identifying Machine-Generated Text Yoav Schlesinger October 22, 2020 In recent years, the natural language processing (NLP) community has seen the development of increasingly powerful language models [1, 2], capable of generating textual output that is indistinguishable from human-written text. This includes… AI Research
Retail Triple-Digit Growth: How COVID-19 Is Accelerating Shoe Carnival’s Digital Transformation Jessica Ding October 22, 2020 Humanity, commitment to customers, and an eye to the future power this extraordinary story of retail resilience. Digital Transformation Covid-19 Response Retail
Service How To Make Your User Interface a 2-Way Conversation Rachel Blank October 22, 2020 One-sided AI support conversations make it difficult to solve more complex problems. Consider offering a conversational user interface instead. Automation Customer Relationships Digital Transformation