Accenture's Julie Sweet chats with Marc Benioff about how she guides Accenture with agility and helps their clients turn the challenges of the COVID-19 crisis into meaningful change.
Legendary Pretenders rock star, Chrissie Hynde discusses rock, the environment, and reflects on this heavy time with positivity.
Customer service reps face “cancel culture” more and more. Use these EQ coaching tips to increase customer loyalty instead.
Like many businesses, Wunderman Thompson had to cancel its in-person conference due to the pandemic. Instead, they pivoted and built a virtual music festival, with all of the IT development happening in 5 days.
Before the COVID-19 crisis, employees always worked from the office. But when the shelter-in-place orders arrived, SWBC moved to a virtual business model. See how.
The video revolution, Brené Brown's leadership advice, and how Starbucks manages reopening stores around the world. Here's a weekly roundup of our most recent stories.
Since the pandemic impacts service delivery, field service leaders from eight industries share how they adapt, support their employees and customers, and plan for the future — all while delivering service.
Creating a strong virtual sales culture involves understanding your team's needs and leaning in on the technology you have available.
Key leaders and experts from the fields of business, technology, and public health share their thoughts on preparing for re-opening while ensuring the safety of employees and the community.
