All products and features in the Summer ’20 release will be available globally by July 20, 2020, with hundreds of new innovations to support your business.
As purchasing habits shift to a new normal, grocers will need to move shoppers past transactions and build loyalty.
Meal delivery service Sun Basket faced a sudden surge case volume and needed to adapt their customer service quickly. Learn from how they leveraged chatbots to accommodate customers.
A generational analysis of how shopping habits have changed. This article shares “lessons learned” from each generation’s new shopping preferences.
This week, we took the next step of our recovery journey with the reopening of our offices in South Korea, Hong Kong, and China, building on the plan we shared earlier this month on how we’re going to welcome back our employees with the help of Work.com. You might be wondering, why now and what
For SMBs, there are many options for loans and new avenues for cash flow. Here are three ways to set a sound foundation for your finances now.
Accenture's Julie Sweet chats with Marc Benioff about how she guides Accenture with agility and helps their clients turn the challenges of the COVID-19 crisis into meaningful change.
Legendary Pretenders rock star, Chrissie Hynde discusses rock, the environment, and reflects on this heavy time with positivity.
Customer service reps face “cancel culture” more and more. Use these EQ coaching tips to increase customer loyalty instead.
Like many businesses, Wunderman Thompson had to cancel its in-person conference due to the pandemic. Instead, they pivoted and built a virtual music festival, with all of the IT development happening in 5 days.
