Your technology team needs to do all they can to leverage existing Salesforce products to improve the customer experience and retain customers. Here’s how they can accomplish this now.
Best practices we've seen healthcare providers, payers, and government agencies take to facilitate interoperability. Here's how companies can accelerate interoperability and coordinate an effective global response to COVID-19.
Customer service is especially critical during this new time of normal. Learn how Lippert Components is supporting its RV customers from home and building stronger relationships through teamwork, soft skills, and agility.
In another episode of our B-Well Series, mindfulness and meditation teacher Trudy Goodman shares encouraging advice and practices for those who want to reduce stress and anxiety during uncertain times.
In times of upheaval, middle managers are on the front lines. They see what’s happening on the ground with customers, suppliers, and partners and are often better equipped to spot opportunities.
From new work-from-home environments to shifting global economics to formerly unthinkable news, there's no question that we’re coping with a lot right now. Here are some of the latest stories from the blog that we hope you'll find helpful.