While brands like KEEN have harnessed artificial intelligence (AI) to grow their business, it's still enshrouded in skepticism. We talked to KEEN about breaking down common myths and misconceptions.
Focusing solely on NPS is risky in the field service industry. Here are six easy ways to accurately gauge customer satisfaction with your field service offerings.
A podcast episode about the necessity of digital transformation for financial institutions, with examples of how the journey can prove to be painful and full of pitfalls.
The Blazing Trails podcast from Salesforce Studios returns with Game of Thrones Star, Emilia Clarke. Stay tuned for the next episodes inspired by Dreamforce ‘19 on topics like business as a platform for change, sustainability, equality, and personal triumph.