WEF20 in Davos, Switzerland brought together the most powerful political and business leaders — here are the top themes to emerge.
Salesforce partnered with Forrester Consulting to evaluate the use of CRM systems across a wide range of industries. The findings show the core challenges facing business leaders today and how they’re investing in customer-centricity for tomorrow.
In 2020, the pharmaceutical industry continues its transition to value-based outcomes. There are five trends that are driving transformation this year.
While brands like KEEN have harnessed artificial intelligence (AI) to grow their business, it's still enshrouded in skepticism. We talked to KEEN about breaking down common myths and misconceptions.
Stephen and Ayesha Curry join Salesforce at the Commonwealth Club to discuss their journey and the mission for their Eat. Learn. Play. foundation.
Focusing solely on NPS is risky in the field service industry. Here are six easy ways to accurately gauge customer satisfaction with your field service offerings.
To help you tackle the Spring ’20 Release like a pro, we asked some of our customer and partner experts to share pro tips around release time.
A podcast episode about the necessity of digital transformation for financial institutions, with examples of how the journey can prove to be painful and full of pitfalls.
The Blazing Trails podcast from Salesforce Studios returns with Game of Thrones Star, Emilia Clarke. Stay tuned for the next episodes inspired by Dreamforce ‘19 on topics like business as a platform for change, sustainability, equality, and personal triumph.
NRF 2020 was just as visionary as it’s always been. Here are the top three takeaways from this year’s biggest show in retail.
