Learn how uniting departments and obtaining a 360-degree view of your customers is possible. Check out the Customer 360 Experience at Dreamforce '19 to help you envision your connected customer experience.
We spoke with Conagra Brands’ VP of Precision Marketing DeLu Jackson to discuss how his company is using data to understand consumers better and deliver more engaging and relevant customer experiences.
When you share your Trailblazer story keep in mind your hook, pivotal moments, and anecdotes that will inspire action.
Transactional messaging is an incredible tool for sending the most important messages while also increasing customer engagement. Here are three tips for combining your promotional and transactional messaging.
The most effective CIOs are those who give voice to the customer’s point of view. Here are a few ways B2B ecommerce CIOs can become change agents.
Whether it's on the slopes or on the streets, POC Sports is delivering a unified experience to its customers. Here's how they're making it happen.
Monica Langley co-wrote Marc Benioff's new book, Trailblazer, and she recalls his process that asked for feedback from 450 trusted colleagues.
The people you hire for your sales team should be natural customer advocates who can guide your prospects to the finish line. Here are three ways to make sure you're choosing the right people.
In social selling, online interactions with prospects mirror connections with friends or friends-to-be on social media.
Maybe your DIY content management system (CMS) was amazing at first, but over the years, it’s become a source of frustration. Here are three signs you might need to look into other options.
