Be an informed buyer. You are stepping into a framework with amazing capabilities out of the box and limitless possibilities when you consider additional applications. Watch the free demo videos the Salesforce.org website…
High-performing marketers around the world use AI-powered social media insights to build outstanding customer experiences. Here are five ways you can get started.
Writing clear, concise copy isn’t always easy, but we can help! Below are four steps to write amazing support content for your small business website, FAQ, or help center.
Earlier this year, Danielle Cass and I ran a workshop with 23 ethical AI practitioners from 15 organizations and shared out insights of what they are doing that has been successful and the…
In the new future of retailing, both the customer and retailer win when they use a combination of the Salesforce Customer 360 platform, Einstein, and IBM AI-powered Watson Supply Chain solutions.
Best Buy shares four tips to keep up with increased holiday traffic and make sure everyone’s gifts arrive on time, so they don’t ruin Christmas morning — no one wants that.