NYU Langone launched a clinical affairs patient access center platform that streamlines and optimizes the way call center agents interact with patients. See how that's improved their patient experience.
Strong transactional email messages are key to every email program. We’re sharing three ways to make them even better.
The new features of our PRM product, built on Sales Cloud, remove channel sales friction and deliver intelligent insights and visibility to partners.
Here’s how Salesforce's Commerce Cloud saw the ripple effect of Prime Day roll across global ecommerce sites and email marketing initiatives. Check this year's ecommerce data insights.
FutureFuel.io wants to “crush” student debt — and obliterate the confusing, wonky tools that are currently in place. Find out why Salesforce Ventures is investing in them via our Impact Fund.
Our 2019 Holiday Readiness Guide is a go-to resource for holiday planning. It’s filled with expert advice on how to create promotions that yield results and much more.
High-touch service calls require more personalized service. We recommend adding an “order on behalf of” (OOBO) capability for your customer service reps, to empower them to help your shoppers at the highest level.
Start personalizing your customer journeys at scale through automation, big-picture alignment, and data. Learn how.
Salesforce has been named a leader in The Forrester Wave for Digital Experience Platforms 2019
Here’s a quick recap of Customer 360 sessions from Connections '19 and info about everything you need to know about connecting experiences on Salesforce products and creating a reconciled profile with a Customer 360 ID.
