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Having a reputation management strategy is increasingly important in today's online retail world where customers rely on reviews. Here's how you can boost your customer experience and increase customer satisfaction.

On this Admin Master Series, meet Samantha Mash, a highly driven, resourceful and proactive Salesforce Administrator with 100+ Trailhead badges.

As a Marketing Cloud Specialist for the last year at Salesforce, I've noticed our most successful Marketing Cloud customers do these things. Here are five actionable tactics.

The Q1 Shopping Index revealed some interesting findings during the first three months of the year — consumer spending boosted global growth.

Check out this Q&A with a Salesforce Customer Success Manager — they are trusted advisors with expert knowledge of the Customer 360 platform.

As a marketer, you already have the data you need to create value, but if you're wondering how to implement AI into digital marketing, here are three ways.

Commonsense reasoning that draws upon world knowledge derived from spatial and temporal relations, laws of physics, causes and effects, and social conventions is a feature of human intelligence.

Small businesses and startups have a lot to offer their employees that larger companies do not. Here's what they can do to retain top talent.

Photos from around the Campground during three days of learnings, networking, product demos, and connecting with Trailblazers and industry experts in an intimate setting in Chicago.

See our recap and videos from Cannes Lions 2019 — powerful ideas, media, and technology continue to offer more creative ways for marketers to engage their customers.