Like many other industries, the healthcare industry is experiencing a digital transformation. Here's how the pharma r&d sector can speed up clinical innovations.
What does customer engagement really mean for modern businesses? A new global study from Salesforce Research reveals some surprising answers.
Video is easier than ever to create and it’s one of the best ways to humanize your company. It takes a person to record and a person to watch, and when you receive a personalized video in your inbox, it activates curiosity.
As the digital marketing, commerce, and customer service event of the year, several of Salesforce partners will have onsite activations in the Customer Success Expo at Connections ‘19 and sessions throughout the event for attendees to learn more.
In scanning today's retail landscape, here are eight brilliant ways retailers offer friction-free experiences that are both smart for business and smart for winning shoppers' long-term loyalty.
To drive growth across the whole organization it is imperative for sales and marketing teams to align. We chatted with sales veteran Ed McDonnell about working across sales and marketing.
Social selling allows you to get to know each customer and their unique pain points so that you’re in a position to offer solutions. Here's how to start successfully social selling today!
Heading to Connections ‘19? Here's all of the practical and logistical information you need for the event.
