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Today retail is about pushing brands to the places consumers spend the most time — on apps, messaging platforms, social media, smart speakers, and marketplaces. Here are our tips on what it takes to extend consumer engagement at the “edge of shopping.”

We're proud to announce the first Salesforce Tower in Asia Pacific, "Salesforce Tower Tokyo." This news comes with a commitment to add 2,000 jobs in Japan over the next five years.

Salesforce is proud to sponsor the WNBA's Indiana Fever. We caught up with the Fever’s President and Chief Operating Officer Dr. Alison Barber to get her thoughts on her new role and inspiring more young women and children to play sports.

By bringing together Service Cloud, Einstein AI, and Google Cloud Contact Center AI, we give customers flexibility to deliver integrated AI-powered customer experience.

At Connections, get tactical tools to drive revenue growth, which covers everything from quick tips to boost conversion to long-term growth strategies.

There’s a lot of conversation these days around deep learning, specifically around its remarkable successes in solving challenging reinforcement learning (RL) problems. That said, deep learning still suffers from the need to engineer…

Here are nine statistics about the state of shopping today to inform your customer experience strategy that spans commerce, marketing, and service.

Netherlands-based footwear and accessories manufacturer Omoda relies on Salesforce to stay ahead of changing shopper behavior. Read how a 144-year-old company continues to blaze trails.

Marketers can buy technology, yet not everyone is a high performer with it. Here are the three keys to creating a best-in-class real-time marketing program.

Forrester's Sucharita Kodali shares her thoughts on which social and economic factors retailers should consider this year.