Check out these quotes from key leaders in the equality movement. These visionaries have inspired others around the globe.
Customer service is the most customer-facing ally a company has to drive loyalty. Top performers know if you lose your customer's loyalty, you lose revenue, profits, and margins.
Best-in-class marketers have moved past ROI and adopted new methods of marketing reporting. Find out the three new reports that help marketers show accurate value.
Industry analysts make predictions on the service space over the next year.
Today retail is about pushing brands to the places consumers spend the most time — on apps, messaging platforms, social media, smart speakers, and marketplaces. Here are our tips on what it takes to extend consumer engagement at the “edge of shopping.”
We're proud to announce the first Salesforce Tower in Asia Pacific, "Salesforce Tower Tokyo." This news comes with a commitment to add 2,000 jobs in Japan over the next five years.
Salesforce is proud to sponsor the WNBA's Indiana Fever. We caught up with the Fever’s President and Chief Operating Officer Dr. Alison Barber to get her thoughts on her new role and inspiring more young women and children to play sports.
By bringing together Service Cloud, Einstein AI, and Google Cloud Contact Center AI, we give customers flexibility to deliver integrated AI-powered customer experience.
At Connections, get tactical tools to drive revenue growth, which covers everything from quick tips to boost conversion to long-term growth strategies.
