Read how USAA made a culture shift to put member experiences at the center of everything they do. The result is USAA now offers omnichannel services to their insurance policyholders to gain efficiencies and increase loyalty.
This summer, Salesforce Research announced our inaugural deep learning research grant for university researchers and faculty, non-profit organizations, and NGOs. Our goal is to identify and support diverse individuals with innovative ideas to join us in shaping the future of AI.
The wildfires in northern and southern California have already burned hundreds of thousands of acres and forced over a quarter of a million people from their homes. Salesforce and Salesforce.org are committed to supporting our communities in crisis. This time last year, I was helping the American
Learn the steps SMBs can take to ensure their business culture is built to scale. For small or midsize businesses (SMBs), culture building is especially critical because it sets the foundation for future success. This post includes a Q&A with SMB CEOs Laszlo Bock and Michael Bush.
Digital transformation involves challenging the status quo and earning trust and buy-in. Here are three steps for becoming a change agent within your own organization.
In this era of “big data,” nonprofit and higher ed institutions are able to use technology to collect more and more data every day. Whether migrating from legacy on-premise systems with decades of…
Hear from our curious author on whether she'd be able to make like Arianna Huffington and surrender her smartphone for five nights. Curious to see what happens? Read on!
Check out these 4 ways to use social media for customer acquisition. Good news is today’s marketers can now use audience data to identify the customers they want to acquire with precision, and then use a strategic mix of social media platforms to engage them directly with personalized and relevant content.