Commerce Let’s Talk About Tariffs and How to Protect Your Profit Margins Lauren Wallace April 18, 2025 At a time when so much of your business is outside your control, there are ways to help cut operational costs and protect profit margins. Automation Commerce Customer Relationships Security Building Trust: Salesforce’s Commitment to Compliance Prashant Vadlamudi April 18, 2025 The latest PCI and ISO 9001 achievements help deliver secure, reliable experiences that businesses depend on. Security Consumer Goods 4 Ways Brands Can Use Agentic AI Right Now Achyut Jajoo April 17, 2025 Agentforce for Consumer Goods helps companies quickly implement AI to boost efficiency in every function. Consumer Goods AI Agentforce AI Research SFR-Guard: Ensuring LLM Safety and Integrity in CRM Applications 6 authors April 17, 2025 Generative AI (GenAI) technologies are increasingly integrated into every part of our daily workflow, from drafting emails to generating and fixing code with large language models (LLMs) and agents. Ensuring the safety and… AI Research AI Marketing Go Green with Your Marketing: 5 Digital Sustainability Strategies to Reduce Environmental Impact Carole Moreau Stephen Gazard April 17, 2025 Learn how to align sustainability with marketing effectiveness — all while keeping your customers engaged. Marketing Best Practices Sustainability Salesblazer 6 Sales Management Training Programs to Upskill Your Team Richard Harris April 16, 2025 Discover how the right sales management training can equip your team to crush goals by transforming ambition into action. Sales Leader Sales Representative Sales Management Startups What are AI Models for Startups? Predictive, Generative, Agentic Brett Grossfeld Amy Lin April 16, 2025 Learn how AI models can boost efficiency, and automate tasks — plus how to choose the right one for your business. Small Business AI Startups Service Cloud Blog 4 Ways to Get Your CRM Ready for AI-Driven Customer Service Dr. Ruby Kandah April 15, 2025 The right architecture can make or break your AI strategy. We switched to Salesforce to make sure we could. Automation Service Cloud AI Best Practices What Is a Call to Action? How to Create One that Converts Caylin White Nicole Watson April 15, 2025 Make every click count! Learn how to craft CTAs that turn interest into action — plus, how AI can help you boost engagement. Best Practices Marketing Small Business Serviceblazer Right Tech, Right Tools, Right Time: How to Fix Your Field Service Scheduling Kacey Heller April 15, 2025 Optimize your field service scheduling to cut inefficiencies, boost productivity, and keep your operations running like clockwork. AI Field Service Field Service
Commerce Let’s Talk About Tariffs and How to Protect Your Profit Margins Lauren Wallace April 18, 2025 At a time when so much of your business is outside your control, there are ways to help cut operational costs and protect profit margins. Automation Commerce Customer Relationships
Security Building Trust: Salesforce’s Commitment to Compliance Prashant Vadlamudi April 18, 2025 The latest PCI and ISO 9001 achievements help deliver secure, reliable experiences that businesses depend on. Security
Consumer Goods 4 Ways Brands Can Use Agentic AI Right Now Achyut Jajoo April 17, 2025 Agentforce for Consumer Goods helps companies quickly implement AI to boost efficiency in every function. Consumer Goods AI Agentforce
AI Research SFR-Guard: Ensuring LLM Safety and Integrity in CRM Applications 6 authors April 17, 2025 Generative AI (GenAI) technologies are increasingly integrated into every part of our daily workflow, from drafting emails to generating and fixing code with large language models (LLMs) and agents. Ensuring the safety and… AI Research AI
Marketing Go Green with Your Marketing: 5 Digital Sustainability Strategies to Reduce Environmental Impact Carole Moreau Stephen Gazard April 17, 2025 Learn how to align sustainability with marketing effectiveness — all while keeping your customers engaged. Marketing Best Practices Sustainability
Salesblazer 6 Sales Management Training Programs to Upskill Your Team Richard Harris April 16, 2025 Discover how the right sales management training can equip your team to crush goals by transforming ambition into action. Sales Leader Sales Representative Sales Management
Startups What are AI Models for Startups? Predictive, Generative, Agentic Brett Grossfeld Amy Lin April 16, 2025 Learn how AI models can boost efficiency, and automate tasks — plus how to choose the right one for your business. Small Business AI Startups
Service Cloud Blog 4 Ways to Get Your CRM Ready for AI-Driven Customer Service Dr. Ruby Kandah April 15, 2025 The right architecture can make or break your AI strategy. We switched to Salesforce to make sure we could. Automation Service Cloud AI
Best Practices What Is a Call to Action? How to Create One that Converts Caylin White Nicole Watson April 15, 2025 Make every click count! Learn how to craft CTAs that turn interest into action — plus, how AI can help you boost engagement. Best Practices Marketing Small Business
Serviceblazer Right Tech, Right Tools, Right Time: How to Fix Your Field Service Scheduling Kacey Heller April 15, 2025 Optimize your field service scheduling to cut inefficiencies, boost productivity, and keep your operations running like clockwork. AI Field Service Field Service