Global insights and trends from 8,350 shoppers and 1,700 retail industry decision-makers.

Use trusted real-time data and AI to build relationships with loyal — and profitable — shoppers.

Learn how Salesforce Field Service streamlines your scheduling process, minimizes inefficiencies, and boosts productivity.

Employees crave order. We’ve heard this firsthand from our global customers. Instead of forcing people to leave their workspace and hunt down answers, why not deliver an experience where AI brings them the right insights at the right time?

Agentforce can help your team deliver customer service without limits. See five considerations on how to maximize its impact.

AI agents help peer coaches provide support to students, helping them get into college and succeed.

Data forms the foundation for AI and agentic AI. For CIOs, the challenge—and opportunity—lies in unstructured data.

In this report, we explore the specific roles of finance, information technology (IT), and sustainability in creating new, lasting value for organizations.