PayPal has spent several years advancing its product innovation and partnerships to better serve its customers. Here are six ways they use data to put customers first.

Take the Agent Productivity trail collection to learn how Salesforce drives agent productivity with assisted service resources and tools.

Take the Self-Service Strategy trail collection to learn how Salesforce builds its self-service strategy and how you can too.

With data at every turn, the airline is tackling customers' concerns, from in-flight experience to environmental emissions impact.

Get to know the essential vocabulary around workflow automation, process automation, business automation, and hyperautomation.

How do you decide which workflows to automate? We'll show you.

Your customer service team isn't the only ones responsible for customer service. Your entire company is.

Sonos found a way to bring the power of the in-store experience online, doubling down on digital-first revenue and e-commerce. Learn how the company delivered.

One of the world’s largest communications companies is adapting to how people interact across the globe. Learn how data and automation help drive its decisions.

The food producer uses advanced analytics to suggest products that maximize shelf revenue for its retail customers.