Recent Stories

Think you know agents? Think again. We’ll debunk some common myths surrounding AI agents and show why these misconceptions could be holding your business back.

These three use cases show a clear blueprint for how to understand your customers and deliver what they need over the long term

You need the right mix of channels to meet your customers where they are and engage with them to deliver exceptional experiences.

Patient expectations? Rising. And cloud computing in healthcare is set to exceed them.

Learn how, why, and when to build a RevOps team that drives efficiency and growth for your organization.

Hot topics included night mode, the updated visual style for the Lightning user interface, and the future of product design at Salesforce.

Just-in-Time (JIT) inventory management, its benefits, methodology, and challenges. Learn how JIT reduces waste and boosts production efficiency.

To plan for 2025, leaders will prioritize unified commerce and thoughtful implementations of AI.

Salesforce just released Generative Lightning Canvas (Pilot) on the AppExchange, allowing users to easily visualize and interact with their business data and workflows in new ways.

Attract and retain top talent with compensation that motivates. Here's where OTE fits in.