Recover and Thrive With the Restore Elective Procedures for Medtech Solution
COVID-19 put a halt on elective procedures in order to conserve resources and reduce the spread of the virus. Now, medtech organizations must change how they engage, sell to, and support healthcare providers.
Gain New Skills and Give Back: A Trailblazer’s Story
Salesforce skills can serve both your company and community. Read how one Trailblazer used his knowledge of Salesforce to volunteer and give back to local nonprofits.
A Smarter Way To Predict Cash Flow Led This Company To Adopt AI
Use artificial intelligence to accurately forecast short- and long-term cash flow while being empathetic to your customer's challenges.
People Are Concerned About Commuting; Here’s What That Means for Offices
As more companies weigh reopening workplaces following shutdowns due to the COVID-19 pandemic, another question arises: how will workers get to their offices?
5 Essential Skills Every Sales Manager Needs
As a sales manager, your job is to provide your salespeople with the tools, information, and support they need to close deals and grow revenue. You also want to help your reps develop…
Survey Says: SMB Customers Want Safety in the New Normal
Insights from our consumer survey on how they feel about small businesses in the wake of the COVID-19 pandemic.
Research Reveals New Customer Service Standards — Here’s What To Do About It
3,500 global consumers share their insights for U.S. service organizations.
5 Best Practices for Deploying a Contact Tracing Program
CRM translates beautifully to contact tracing, largely because its digital tools and automated workflows minimize the time it takes public health officials to contact those who might have been exposed. Here's our experience with the Rhode Island Department of Health.
A Conversation With “How To Be an Antiracist’’ Author, Ibram X. Kendi
Our BOLDforce employee group hosted an event to educate, empower, and uplift with bestselling author Ibram X. Kendi.
Two Data Points Should Inform Your Return To the Office
Returning to the office all boils down to actual capacity and employee desire. In this landscape, data can play an important role in navigating this difficult decision.