![Touchless payments](https://www.salesforce.com/blog/wp-content/uploads/sites/2/2020/10/retail-stores-curbside-to-registerretail-stores-curbside-to-register.jpg?w=889)
In-Store Shopping Will Be (Mostly) Hands-Free — From Curbside To Cash Register
True contact-free shopping goes far beyond apps and begins at curbside.
![Leading Through Change](https://www.salesforce.com/blog/wp-content/uploads/sites/2/2020/06/LTC-Blog-Generic-1500x844-1.jpg?w=889)
Honoring Pride With Janelle Monáe and Megan Rapinoe
Longtime LGBTQ+ advocates Janelle Monáe and Megan Rapinoe stress that the fight for equality goes on for marginalized communities nationwide, including the current struggle for racial equality and justice.
![woman with empty shopping cart](https://www.salesforce.com/blog/wp-content/uploads/sites/2/2020/10/say-goodbye-to-browsing.jpg?w=889)
Say Goodbye To Browsing: Retail Shopping in 2020 Gets a Total Makeover
Find out how to build trust and safety with today's consumers.
![](https://www.salesforce.com/blog/wp-content/uploads/sites/2/2020/06/innovative-genomics-institute-fast-secure-covid-19-test-results.jpg?w=889)
Bay Area Lab Builds Fast and Secure Way To Share COVID-19 Test Results
UC Berkeley Innovative Genomics Institute used to Salesforce’s partner portal to process over 1,000 patient samples per day and share test results within 24 hours.
![Leading Through Change](https://www.salesforce.com/blog/wp-content/uploads/sites/2/2020/09/change-that-lasts-humanity-focus.jpg?w=500)
Change That Lasts Starts With a Focus on Humanity
Gavin Patterson and Mark Carney discuss turning the current health and climate change crises into opportunities for a more resilient and inclusive economy and society.
![Protestors](https://www.salesforce.com/blog/wp-content/uploads/sites/2/2020/06/government-summit-reopen-safely-header.jpg?w=889)
Can Crisis Spur Governments To Transform? Change Management Best Practices
A crisis can catalyze a much-needed transformation. Here are some core change management principles that can help government leaders manage successfully in this situation and beyond.
![Leading Through Change](https://www.salesforce.com/blog/wp-content/uploads/sites/2/2020/09/vizio-gamification-service-work-remotely.jpg?w=500)
It’s Game on for Service Delivery From Home for VIZIO
Despite the sudden move to work from home, VIZIO's customer service was positioned well for digital success. Here's how they kept agent morale high, trained new and existing agents, and got insights into agent productivity.
![Leading Through Change](https://www.salesforce.com/blog/wp-content/uploads/sites/2/2020/09/ltc-smb-blue.jpg?w=500)
How To Reopen Your Small Business With Safety and Flexibility in Mind
Use these tips, ideas, and resources to help your small business navigate the reopening process.
![Leading Through Change](https://www.salesforce.com/blog/wp-content/uploads/sites/2/2020/09/leading-with-values-workday.jpg?w=500)
Leading With Values: A Conversation With Workday Co-Founder and CEO on Resiliency
In an interview with Salesforce CEO Marc Benioff, Workday Co-Founder and CEO Aneel Bhusri says it takes a mindset change. Learn more.
![Leading Through Change](https://www.salesforce.com/blog/wp-content/uploads/sites/2/2020/06/LTC-Blog-Generic-1500x844-1.jpg?w=889)
Tips From a Lightning-Fast Launch: How GE Renewable Energy Scaled a B2B Commerce Site in Weeks
GE built a B2B commerce site in 12 weeks. Here’s what they learned.