Meal delivery service Sun Basket faced a sudden surge case volume and needed to adapt their customer service quickly. Learn from how they leveraged chatbots to accommodate customers.
This week, we took the next step of our recovery journey with the reopening of our offices in South Korea, Hong Kong, and China, building on the plan we shared earlier this month on how we’re going to welcome back our employees with the help of Work.com. You might be wondering, why now and what
Accenture's Julie Sweet chats with Marc Benioff about how she guides Accenture with agility and helps their clients turn the challenges of the COVID-19 crisis into meaningful change.
Like many businesses, Wunderman Thompson had to cancel its in-person conference due to the pandemic. Instead, they pivoted and built a virtual music festival, with all of the IT development happening in 5 days.
As restaurants began closing due to COVID-19, food supplier Ventura Foods wanted to find a way to support the foodservice industry. Here's how they launched The Great American Takeout and reached over 117 million people.
Before the COVID-19 crisis, employees always worked from the office. But when the shelter-in-place orders arrived, SWBC moved to a virtual business model. See how.