At the inaugural Salesforce and Commonwealth Club Equality Series on June 28, TV host Michelle Meow sat down with "Orange Is the New Black and "“Tales of the City” producer Lauren Morelli.
Sales, service, and marketing must work together for amazing, connected experiences. This will be easier on a single social data platform with democratizing access.
To outperform competitors in the marketplace you need to be able to gather, process, and use data faster than others. Here's how to use Quip for faster collaboration.
CSA built a complete customer engagement solution, fronted by robust B2B Commerce and supported by digital rights management, search, automation, and customer service — cloud-based solutions, most of them from Salesforce.
Most effective B2B commerce programs feature a digital self-service model. And not coincidentally, digital self-service has the potential to align well with your organization’s CRM.
Salesforce's CMO on why understanding what is important to customers is critical to business longevity. Learn how to know your customers by enabling a complete view that uncovers the answers you need by integrating Marketing Cloud and Sales Cloud with Google Analytics 360.
Having a reputation management strategy is increasingly important in today's online retail world where customers rely on reviews. Here's how you can boost your customer experience and increase customer satisfaction.