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Salesforce Certification Prep: 4 Ways to Get Ready to Get Certified
Start the new year with some new skills. Check out Tableau, MuleSoft, and more!
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Let’s Talk About Conversational Search (And Other Commerce Tips for the Holiday Season)
Conversational commerce is our top tactic for retailers who want to drive conversion this year.
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Why Get Salesforce-Certified? Here’s the Real-World Value
Discover how staying up-to-date and understanding both the theory and practice of a feature can help you become Salesforce-certified and find new opportunities.
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Keep Shining: What is the Salesforce Golden Hoodie?
Discover inspiring stories behind our Golden Hoodie, showcasing the diverse and remarkable achievements within the Trailblazer Community.
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AI From A to Z: The Generative AI Glossary for Business Leaders
Help everyone in your company understand key generative AI terms, and what they mean for your customer relationships. Fun fact: This article was (partially) written using generative AI.
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What Is a Salesforce Architect?
Learn what a Salesforce Architect is, how these trusted advisors steward successful Salesforce implementations, and how you can start your architect journey.
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3 Ways to Get the Most Out of the Trailblazer Community
From asking Salesforce questions in the online Community to connecting with product experts and community leaders, discover how to make the most of your Trailblazer Community experience.
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How To Measure Total Revenue and Reveal the Financial Health of Your Business
Failing to forecast revenue accurately can result in cash flow problems, inventory issues, and reduced operational efficiency.
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What Is Revenue Management? A Complete Guide
Learn how to sell to the right customers, at the right price, and in the right channels.
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How AI Can Uplevel the Utility Customer Service Experience
From call deflection to faster resolution of common issues, AI can help improve your utility service.