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5 Ways Being Active in a Professional Community Helped Me Accelerate My Customer Service Career

Become more strategic, solve real-world problems, and grow your career with the support of other dedicated customer service pros in the Serviceblazer Community.

Shonnah Hughes •Salesforce MVP and Serviceblazer

Autonomous Customer Service: What It Is, How It Works, and Where It’s Going

What’s all the fuss about AI agents? Here’s a quick look at the future of autonomous customer service — and how to prepare for what’s next.

Core Resources

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  Everything You Need to Know About AI in Customer Service

  Meagan Meyers •Senior Product Marketing Manager
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  5 Customer Service Trends You Need to Watch

  Rekha Srivatsan •VP, Service Cloud
• 

  Asset Service Management: Why It’s So Important To Field Service

  Chad Barbour •Senior Director, Field Service Product Management

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  Put Your Self-Service to the Test

  
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  AAA’s Personalized Service Puts 60 Million in the Driver’s Seat

  
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