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Welcome, Serviceblazer.

Together, we are building the premier destination for service and field service professionals.

Core Resources

Salesforce Explained

See how Service Cloud helps you maximize productivity and effectiveness of customer service — using AI and data

Explore service and field service topics.

Transform your customer support with these helpful resources.

Learn valuable service and field service skills for free with Trailhead.

Follow guided learning paths and get hands-on learning for efficient customer service and field service.

Trail

Build an Agent on Agentforce

Set up and test a conversational AI agent in Salesforce.

Module

Field Service Preventive Maintenance

Track the installation, replacement, and periodic maintenance of your customers’ assets.

Module

Service Cloud Efficiency

Drive profitability with customer self-service, mobile connectivity, and analytics.

Check out inspiring events — in person and online.

Catch all the excitement and inspiration from our events, while boosting your service and field service along the way.

Register to join our upcoming live webinars, or listen to on-demand webinars. You’ll find a wealth of knowledge and business insights to increase your sales and grow.

Stream live and recorded events and original programming.

Be part of the #Serviceblazer movement.