Salesforce for Small Business Blog

Small and Growing Businesses

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Learn AI tools for small business — benefits, challenges, how to choose the right tools, and how to prepare for an AI-driven future.

Articles for SMBs:

Discover Agentforce for small business.

Gain insights on how AI is transforming growing businesses, and Agentforce is leading the way.

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Amy Lin

Learn how Agentforce supports your small business by simplifying tasks, improving efficiency, and helping you grow faster.

A small business owner using a laptop with an AI assistant displayed on the screen.

Brett Grossfeld

Check out the many benefits, features, and future of AI assistants for small business owners.

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Natalie Mathes

Agentforce allows marketers to forge deeper relationships, from personalized conversations to proactive retention strategies. Here’s how.

Reach more prospects with small business sales.

Find out how entrepreneurs of all types are reaching new customers with the right tools.

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Discover how small and growing businesses can leverage AI strategies to enhance sales and scale growth.

Download the complete guide to setting your CRM strategy, how to choose a CRM, and getting the most out of your system.

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Discover how AI prompts can supercharge your small business sales strategy, making engagement and conversions easier than ever.

Visit the Small Business Blog

Market your growing business like you mean it — with a little help from us.

Get in touch with more potential customers with the latest tools, AI, and marketing campaigns — and watch your business grow.

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Caylin White

Want to learn how AI prompts can help your small business reach greater heights? Here are proven prompts for marketing your SMB.

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Kyle Place

We researched the top ad ideas for your startup and small business — here are the results.

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Nicole Watson

Digital marketing can give your business a competitive edge. Get started with these free online courses to sharpen your marketing chops.

Sell more than ever before with commerce for small business.

Learn how startups and growing businesses are optimizing ecommerce storefronts with AI.

Illustration of small business online store on mobile.

Brett Grossfeld

Lauren Wallace

Ready to open your online shop? Here’s everything you need to get set up online and start selling.

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Caylin White

Lauren Wallace

These ecommerce ideas will get your small business or startup going in the right direction.

Articles for SMBs:

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Go to more inspiring events to grow BIG — in-person and streaming.

Stay inspired with our events and webinars, all featuring small business insiders and experts.

May 14, 2025

Upcoming Webinar featuring Jenn Sei, SMB Product Marketing Manager, and Marcus Conway, Solution Engineer, talking AI for SMBs.

Multiple Dates 2025

Experience the groundbreaking AI innovation of Agentforce across multiple dates and locations, now available virtually.

October 14-16, 2025

Dreamforce is returning to San Francisco and Salesforce+ October 14-16, 2025 — mark your calendars for the biggest AI event of the year.

Visit the Small Business Blog

Create exceptional customer experiences with service for small business.

Give your customers the experience they deserve — using the tools that are easiest to grow.

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Learn how AI prompts help any small business service team wow customers.

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Discover how a unified CRM can help you deliver connected customer experiences to your small business and beyond.

See how CRM can fuel more efficiency, revenue, and customer satisfaction in our e-book, “How to Maximize CRM Productivity.”

Grow with us on YouTube with Salesforce Explained for small business.

Join hundreds of entrepreneurs out there growing fast on Salesforce YouTube.

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Reimagine business by learning from Salesforce customers that know best.

Learn how to boost productivity, build customer loyalty, and deliver personalized experiences from these Salesforce customers.

See how Salesforce Starter went from a proof of concept to a source of truth for Sandy Alexander.

5P spends 50% less time on admin activities, thanks to Starter Suite.

Find out how Starter gives this small business everything it needs to grow and keep costs low.

Learn skills to grow your business for free with Trailhead.

Get hands-on — learn AI, data, and small business skills from anywhere you are with Salesforce’s free online learning platform.

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Small Business Trailguide

Learn how to use customer relationship management (CRM) software to grow your business on Trailhead.

Start learning

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Salesforce Starter Suite and Pro Suite: Quick Look

Get sales, service, marketing, and commerce tools in one platform.

Start learning

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Get ready for Agentforce

Learn how Agentforce fits your business goals, launch your first agent, and build a plan for AI success.

Start learning

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Kristie Poon •Global Campaigns Director
Bridging the Digital Divide: AI’s Role in Business Growth

Noah Kravitz •Writer, SMB Marketing
The Benefits of SaaS: How to Skyrocket Your Small Business

Brett Grossfeld •Product Marketing Manager, Growth Products

8 AI Prompts For Small Business Commerce

Caylin White •Editorial Lead and Growth Manager
Autonomous vs Assistive Agents: Which is Right for Your Small Business?

Amy Lin •Senior Product Marketing Manager, Salesforce
What is a CRM Manager? Complete Guide for Startups and SMBs

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AI Sales Forecasting For Startups: How to Get it Right

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Learn more about Salesforce for Startups and Small Business.

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How to Automate Your Small Business (AI Tips and Tools)

Caylin White •Editorial Lead and Growth Manager
Top Business Advice From an SVP: What She Learned From Her Parents’ Values

Marie Rosecrans •SVP, Industries Marketing
Secure the Funding Your Small Business Needs Now

Brett Grossfeld •Product Marketing Manager, Growth Products
Thriving Pandemic Businesses: 6 Lessons From the Startup Surge

2 authors

Visit the Small Business Blog

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Small and Growing Businesses

Articles for SMBs:

Discover Agentforce for small business.

Reach more prospects with small business sales.

Market your growing business like you mean it — with a little help from us.

Sell more than ever before with commerce for small business.

Articles for SMBs:

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Go to more inspiring events to grow BIG — in-person and streaming.

Create exceptional customer experiences with service for small business.

Grow with us on YouTube with Salesforce Explained for small business.

Reimagine business by learning from Salesforce customers that know best.

Learn skills to grow your business for free with Trailhead.

Small Business Trailguide

Salesforce Starter Suite and Pro Suite: Quick Look

Get ready for Agentforce

Keep Reading…

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Learn more about Salesforce for Startups and Small Business.

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