How Public Sector Agencies in Texas Can Remain Compliant Using Cloud Computing Services

For public sector agencies, using cloud computing services means operating more efficiently and fostering increased productivity from the workforce. But cloud computing services that transmit data to Texas state agencies need to meet stringent requirements set forth by the Texas Risk and Authorization Management Program (TX-RAMP) before agencies and even state institutions of higher learning can use them. These requirements ensure that the agencies select cloud computing services which help safeguard their operations and focus on their missions.

For cloud service providers, achieving compliance with stringent regulatory standards is paramount. Salesforce is proud to announce that several of its key products have achieved the TX-RAMP Level 2 certification. This certification underscores our commitment to providing secure and reliable solutions for our customers, particularly those in the public sector. It not only demonstrates our dedication to maintaining stringent standards of data security but also enhances our ability to serve public sector clients in Texas. This certification provides our customers with the confidence that our products address the requirements set forth by the Texas DIR.

Products that have achieved TX-RAMP certification:

Salesforce Services
Salesforce Platform
Data Cloud
MuleSoft
Heroku
Tableau
Commerce Cloud
Marketing Cloud
Marketing Cloud Intelligence

Salesforce Services

Salesforce Services are the core customer relationship management (CRM) and industry-specific features which enable public sector entities to improve their operational efficiency and increase trust and engagement with the public. TX-RAMP certification allows public sector agencies to leverage this broad array of services including the suite of Public Sector Solutions, as well as Sales Cloud, Service Cloud, Experience Cloud, Salesforce Maps, and a spectrum of related capabilities as defined here.

AI-Powered Innovation with the Salesforce Platform

The Salesforce Platform brings artificial intelligence to Salesforce, enabling organizations to build AI-powered applications. TX-RAMP certification ensures that public sector entities can leverage the Salesforce Platform to innovate securely. This certification highlights our commitment to providing AI solutions that meet rigorous security standards.

Unify Data with Data Cloud for Better Insights

Data Cloud provides a unified platform for managing and analyzing data from various sources. With TX-RAMP certification, public sector organizations can trust that their data is handled with the utmost security. This enables agencies to harness the power of Data Cloud and its zero copy integration to gain deeper insights and make informed decisions.

Connect Applications and Data with MuleSoft

MuleSoft provides a platform for connecting applications, data, and devices. Achieving TX-RAMP certification means that public sector organizations can use MuleSoft to integrate their systems securely. This underscores MuleSoft’s role in enabling secure and seamless connectivity.

Build and Deploy Applications with Heroku

Heroku is a cloud platform that allows developers to build, run, and operate applications entirely in the cloud. With TX-RAMP certification, public sector developers can use Heroku to deploy applications securely. This ensures that applications built on Heroku adhere to the highest security standards.

Empower Data-Driven Decisions with Tableau

Tableau, our powerful data visualization tool, enables organizations to transform raw data into insights that can help you take action. With TX-RAMP certification, public sector entities in Texas can confidently take advantage of Tableau to analyze and visualize data while ensuring compliance with state security standards. This reinforces Tableau’s position as a trusted solution for data-driven decision-making.

Connect Commerce Experiences with Commerce Cloud 

TX-RAMP certification for Salesforce Commerce Cloud allows you to natively connect your commerce experiences to sales, service, and marketing apps, and activate data from any source with ease. Salesforce Commerce Cloud allows public sector agencies to achieve their mission goals rapidly with a choice of digital storefront templates, fully headless commerce, or a hybrid approach. Achieve personalization at scale with AI and real-time date and unlock revenue at every touchpoint with embedded commerce apps and integrated order management.

Enhance Customer Engagement with Marketing Cloud

Salesforce Marketing Cloud helps organizations create personalized marketing campaigns that resonate with their audience. Achieving TX-RAMP certification means that public sector agencies can use Marketing Cloud to engage with constituents securely. This ensures that sensitive data is protected, allowing agencies to deliver impactful marketing initiatives.

Extract Data-Driven Marketing Insights with Marketing Cloud Intelligence

Marketing Cloud Intelligence helps organizations analyze marketing performance and optimize their strategies. With TX-RAMP certification, public sector agencies can use Marketing Cloud Intelligence to gain insights while ensuring data security. This reinforces our commitment to providing secure and reliable marketing analytics solutions.

Achieving TX-RAMP certification for a number of our products is a testament to Salesforce’s dedication to data security and compliance. This certification enables us to better serve public sector clients in Texas, providing them with secure and reliable solutions to meet their unique needs. As we continue to innovate and expand our product offerings, we remain committed to maintaining the highest standards of security and compliance.