Charles Daly

My Background

Charles Daly is a nomadic freelance writer currently working out of Ireland. He has written about corporate training and for a number of business clients. His work encompasses a variety of topics and includes copywriting, in-depth research articles, and non-fiction. Check him out at Dalyprose.com.

A Quick Rundown of the 10 Technologies of the Next Decade

Charles Daly

October 12, 2018

We are living in one of the most exciting and dynamic times in human history, and these tech trends confirm it.

How to Get Started in Sales: Acronyms, Tech, and Tools

Charles Daly

November 27, 2017

Sales in the digital age isn’t just a matter of helping customers find solutions: Salespeople must know the tools, terms, and tech that drive their careers.

Take the Easy Route: 6 Ways Service Cloud Helps You Help Your Customers

Charles Daly

April 10, 2017

Service Cloud delivers solutions for the realities of customer service in the digital age. It is proactive — rather than reactive — so your team can focus on delivering unequaled service rather than putting out fires all day.

How to Set Up Your Service Cloud Platform for Maximum Effect

Charles Daly

April 5, 2017

Service Cloud puts a great set of tools and data at your fingertips in industry-leading customer service management software. Its greatest strength, however, is the way these tools deeply and seamlessly integrate to allow you to focus on the big picture.

10 Scientifically Proven Tactics to Stay Productive

Charles Daly

January 30, 2017

Explore tactics you and your team can use to become more productive and better spend the hours in your day.