Salesforce Canada
Visualizations might seem a little forced the first time you try them, but they are an exercise in helping a customer service team think about customers as individual people, rather than a queue to get through.
A good assessment campaign offers real value to customers and prospects, of course, but they can also prove highly useful to the organization that creates them.
How do you balance between being more transparent and not losing time that you need to focus on the business itself, you ask? Read on – it’s not as hard as it might sound.
Human nature plays a big role in the creation and longevity of data silos. Take a moment to deepen your understanding of how data silos evolve and how you can more effectively transition the team away from them.
Marketers may occasionally wish they could harness some of the elements that make for a successful meme and use it for the work they do -- even though most Internet memes seem to get wildly popular by accident.
Prepping the sales team for a new product launch seems deceptively simple, at least at first.
These are a few of things you can do to maximize your customer support resources well before you launch your next product.
While some stories of successful scaling will differ from others, here are a few traits you’ll want to develop if this is the way you want your future as an SMB to unfold.
While the overabundance of data may seem slightly overwhelming, with the proper technology, companies can use it to power their success. Learn more in the infographic below.