Salesforce Canada

Customer service automation can work for businesses of all sizes to build long-lasting relationships with team members and those who purchase from them.

When companies don’t offer digital capabilities to offer a great customer experience, they face significant risk.

The consequences of high inflation are all customer pain points. For businesses, customer retention amid inflation can depend on a few factors.

Raising prices doesn’t have to be positioned as bad news. It’s a change that you can manage to ensure it means good things for your customers and bottom line.

Data needs to be treated as a source of value in business decisions not just by those on the front lines, but those in senior leadership roles too.

The majority of consumer firms have recognized their future lies in how they can reimagine customer experiences based on what they learn from data.

National Day For Truth And Reconciliation: Being An Ally At Work

Sales automation solutions can dramatically enhance the employee experience for sales reps by introducing a technology-driven workflow.

CX and EX aren’t necessarily new disciplines. However, these strategies are now more deliberate and intentional, affecting business outcomes.

Professional development is an ongoing and integral part of working in any field, and investing time toward reskilling can help move your career forward.