Salesforce Canada

In recent years, wearable technology has become a hot topic in the tech industry. With its tight relationship with the Internet of Things, many insiders have designated wearables for business as the next big thing. But while the most talked-about new wearable technologies—such as the Apple iWatch

There’s a huge opportunity for companies of today to gain a competitive edge by building mobile applications. Consumers everywhere now have access to information in their everyday lives like never before and they want the same on the enterprise side. In addition, few limitations remain when using

We’ve officially entered the “age of the customer.” What does this mean?

Information technology departments everywhere want to create custom applications. These apps should provide real value to their company, employees, and partners, and support the pace of business today.

Customers tell me that they have a problem with their agents cherry-picking cases and leads. They use assignment rules to assign the objects to queues, but once they're in queues, the agents look them up in list views and accept them from there.

Starting and growing a business can be equal parts exhilarating and stressful. On the one hand, there is no feeling like being your own boss, but on the other, there is no bigger stresser than knowing that failure has a considerable personal cost.  In order to give you a hand in this