Our employees have created a free AppExchange app to help with business continuity. The Salesforce Labs Crisis Response app gives customers a central hub to manage crisis situations. Learn more.
In this unprecedented time, get ways to quickly pivot your retail experiences to digital — and see how brands are tackling traffic challenges head-on.
In February, Salesforce turned its World Tour Sydney conference into a virtual event in just 10 days. Here’s what we learned, along with tips for how you can do the same for your company.
Whether it’s a global issue like COVID-19 or a local emergency, businesses must have a crisis communication plan in place for their customers. Here's what you need to include.
We’ll share tips on employee communications, customer communications, solving for revenue challenges, and maintaining customer relationships in a work from home era.
Sometimes, when kids ask “Why” a few too many times, frustrated parents might find themselves hauling out the age-old response, “Because I said so!” Children are rarely satisfied with this kind of answer — just like customers who hear a phrase like, “That’s just our company policy.” Customers may
