![How To Set Up Your Customer Service Dashboard](https://www.salesforce.com/ca/blog/wp-content/uploads/sites/12/2023/10/how-to-set-up-your-customer-service-dashboard-open-graph.png?w=300)
How To Set Up Your Customer Service Dashboard
There are plenty of posters, laptop wallpapers or even fridge magnets that extol the virtues of great customer service. Maybe some of them are visible in the office where you work. They might say things like, “Customer Service Is Not A Department. It’s Everyone’s Job,” or “Customer Service Is Not
![What Does Customer Service Mean To Your Customers?](https://www.salesforce.com/ca/blog/wp-content/uploads/sites/12/2023/10/what-does-customer-service-mean-to-your-customers-open-graph-min.png?w=300)
What Does Customer Service Mean To Your Customers?
Companies need to serve customers based on the specific expectations the customer has. Learn how to identify customer expectations and meet them.
![Ways To Help Your Customer Service Agents Love Their Jobs](https://www.salesforce.com/ca/blog/wp-content/uploads/sites/12/2023/10/ways-to-help-your-customer-service-agents-love-their-jobs-og.png?w=300)
Ways To Help Your Customer Service Agents Love Their Jobs
Free coffee, boxes of donuts and the occasional pizza lunch are all great treats or perks to offer members of a customer service team. They just aren’t enough to ensure they’ll have the level of happiness you need. This is more important than some firms might initially realize. There is often a
![Do You Have a Customer Service Management Strategy?](https://www.salesforce.com/ca/blog/wp-content/uploads/sites/12/2023/10/do-you-have-a-customer-service-management-strategy-open-graph.png?w=300)
Do You Have a Customer Service Management Strategy?
Find the customer service strategy that’s right for your business, evaluate its key points, and pay attention to how the quality of your customer service impacts your sales.
![Good Versus Great Customer Service: A Comparison](https://www.salesforce.com/ca/blog/wp-content/uploads/sites/12/2023/10/good-versus-great-customer-service-a-comparison-header.jpg?w=300)
Good Versus Great Customer Service: A Comparison
In the world of customer service, “good enough” simply isn’t. To stand out, you need to be great. Try these tips to help your customers feel even more important and drive the loyalty you deserve.
![Your Most Important Customer Service Rep is Your CEO](https://www.salesforce.com/ca/blog/wp-content/uploads/sites/12/2023/10/most-important-customer-service-header.png?w=300)
Your Most Important Customer Service Rep is Your CEO
Stop me if you’ve heard this one before: “It starts at the top.” It's a cliché because it’s true. Company culture, values, mindset, you name it — in a traditional, hierarchical organization, you can tell what a business prioritizes based on the actions of its CEO. And this includes the importance a
![A Well-Designed Website Helps Your Customer Service. No, Really.](https://www.salesforce.com/ca/blog/wp-content/uploads/sites/12/2023/10/a-well-designed-website-helps-your-customer-service-open-graph.png?w=300)
A Well-Designed Website Helps Your Customer Service. No, Really.
Learn how to connect the dots between your website and a customer service experience that brings out the best in your team.
![What Your Customer Service Rep Should Do On Their First Day](https://www.salesforce.com/ca/blog/wp-content/uploads/sites/12/2023/10/What-Your-Customer-Service-Rep-Should-Do-On-Their-First-Day-og.png?w=300)
What Your Customer Service Rep Should Do On Their First Day
Think of this as a checklist you or your customer service manager can use to offer new reps the best possible start with your company.
![How Salesforce Canada Supports the LGBTQ+ Community](https://www.salesforce.com/ca/blog/wp-content/uploads/sites/12/2023/10/How-Salesforce-Canada-Supports-the-LGBTQ-Community-og.png?w=300)
How Salesforce Canada Supports the LGBTQ+ Community
When the annual Pride Parade hits the streets of Toronto on June 23, anyone attending is going to see a wide variety of floats, colourful outfits, people of diverse backgrounds — and more than 500 Salesforce employees who were encouraged to join the community through one of our Employee Resource Groups (ERG).
![Get Ready! Salesforce Connections Is Happening](https://www.salesforce.com/ca/blog/wp-content/uploads/sites/12/2023/10/Salesforce-Connections-is-Happening-Soon-og.png?w=300)
Get Ready! Salesforce Connections Is Happening
Salesforce Connections is not just about driving engagement with customers, but staying engaged with your professional community long after you get back to the office.