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Why Loblaw Used Compassion As the Cornerstone Of Our COVID-19 Response
By Janet Lin Even when most businesses went into lockdown in response to COVID-19, Canadians still needed to feel there was somewhere safe they could go to get food, medications and other essential products. As Canada’s leading food and pharmacy retailer, Loblaw had a big role to play in responding
![Inside Luv2Pak’s Pivot To Helping Provide PPE To Front-Line Workers](https://www.salesforce.com/ca/blog/wp-content/uploads/sites/12/2023/10/canada-resilience.png?w=300)
Keeping Customers And Communities Connected: Cogeco’s COVID-19 Response
By Martin Aubut An Internet connection may not be quite as important as food and water, but during COVID-19 it’s probably safe to say it became an important staple for consumers and businesses alike. For those living in a small, quarantined area, for example, services like phone, TV and Internet
![Inside Luv2Pak’s Pivot To Helping Provide PPE To Front-Line Workers](https://www.salesforce.com/ca/blog/wp-content/uploads/sites/12/2023/10/canada-resilience.png?w=300)
Premier Tech Proves It’s Still Possible For Global Businesses To Offer A Local Touch During COVID-19
By Philippe Hammond Packaging is an essential part of manufacturing, whether you’re talking about feed for animals or food for humans. It’s one of several areas Premier Tech has made its speciality over the past 97 years — and an area where we continue to flourish, even during COVID-19. Within our
![Inside Luv2Pak’s Pivot To Helping Provide PPE To Front-Line Workers](https://www.salesforce.com/ca/blog/wp-content/uploads/sites/12/2023/10/canada-resilience.png?w=300)
The Play-By-Play On MLSE’s Effort To Bring Toronto Back To Its Feet
By Chef Chris Zielinski, Culinary Director, MLSE On June 13, 2019, the Toronto Raptors won the 2019 NBA Championship, for the first time in franchise history, and marked a historic moment at Scotiabank Arena in terms of teamwork, all-out effort and community spirit. Though we might never have
![Inside Luv2Pak’s Pivot To Helping Provide PPE To Front-Line Workers](https://www.salesforce.com/ca/blog/wp-content/uploads/sites/12/2023/10/canada-resilience.png?w=300)
How D2L is Changing Learning in a Changing World
By April Oman, Senior Vice President of Customer Engagement For the last 20 years, our unofficial motto at D2L, a Canadian-headquartered education-technology company, has been “changing the way the world learns.” We’ve been steadily delivering on that motto year after year, growing into a global
![Inside Luv2Pak’s Pivot To Helping Provide PPE To Front-Line Workers](https://www.salesforce.com/ca/blog/wp-content/uploads/sites/12/2023/10/canada-resilience.png?w=300)
Inside ASTOUND Group’s Effort To Build Medical Screening Facilities Amid COVID-19
By Andrew Pittam Our business is all about designing and building experiences that bring people together, whether it’s a trade show exhibit, a pop-up retail display or something related to a live event. To say the pandemic has had an impact on us is an understatement. Given that government social
![Inside Luv2Pak’s Pivot To Helping Provide PPE To Front-Line Workers](https://www.salesforce.com/ca/blog/wp-content/uploads/sites/12/2023/10/canada-resilience.png?w=300)
How Alta West Capital Adapted To Change By Putting Customers And Employees First
While the world has changed a lot amid the recent pandemic, that vision has remained the same — Alta West Capital just deliver on it very differently.
![Inside Luv2Pak’s Pivot To Helping Provide PPE To Front-Line Workers](https://www.salesforce.com/ca/blog/wp-content/uploads/sites/12/2023/10/canada-resilience.png?w=300)
Inside Luv2Pak’s Pivot To Helping Provide PPE To Front-Line Workers
When this crisis began, Luv2Pak realized early on that they had a unique opportunity as a company to help and give back.
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What Different Generations Can Teach Each Other About Customer Service
Of all the memes that captured the public’s attention in 2019, ‘OK Boomer” is probably the one companies should keep in mind as they develop their customer service teams. The meme started as a series of dismissive replies to a video on the social media platform TikTok, where an unidentified older
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Meet The Canadian Trailblazers: Elodie Martinez
She’s fearlessly moved to new countries where she didn’t speak the language, taken on roles for which she had little previous experience and eagerly dove into learning about new technologies. Suffice it to say that Elodie Martinez has no problem trying new things. It’s one of the many attributes