Customer Success

Lots of companies spend their time responding to lucrative requests for proposals (RFPs), but Kathryn Bennett suggests they could win more of them by asking themselves a few questions first. The director of RFP Excellence at Canadian-founded Loopio — which provides software to assist with proposal

She’s fearlessly moved to new countries where she didn’t speak the language, taken on roles for which she had little previous experience and eagerly dove into learning about new technologies. Suffice it to say that Elodie Martinez has no problem trying new things. It’s one of the many attributes

Most businesses follow at least one common rule: If you want to make money, you’ve got to spend money. The way they do so, however, may overlook something really important. Lots of companies will allocate financial resources to hire and train salespeople, as well as the dollars required for tools

Look beyond Google for leads. With these six marketing tools you can increase your organic leads and worry less about Penguins, Pandas, and other updates.

In 2010, three friends and I founded TheRedPin.com. We recognized that the real estate industry is one of the few sectors not influenced by technology advancements and so our vision was to connect people, data and technology to create a completely new real estate experience for buyers and sellers. We combine easy-to-use, powerful technology with the savvy of full-time, local realtors who offer full-service real estate services. We can do all of this while saving money and eliminating the hassle for our clients.

When it comes to relationship building, the smallest gestures matter most. In this post, learn how to forge stronger bonds with customers and prevent churn.