![Post-Pandemic Grocery Shoppers Will Want Personalization, Options Galore](https://www.salesforce.com/ca/blog/wp-content/uploads/sites/12/2023/10/grocery-retailers.jpg?w=300)
Post-Pandemic Grocery Shoppers Will Want Personalization, Options Galore
As purchasing habits shift to a new normal, grocers will need to deliver personalized experiences to move more shoppers past transactions and build increased loyalty. Here are five lessons.
![The Profoundly and Permanently Altered Role of the Retail Associate](https://www.salesforce.com/ca/blog/wp-content/uploads/sites/12/2023/10/reopen-retail-curbside-pickup.png?w=300)
The Profoundly and Permanently Altered Role of the Retail Associate
Your friendly associate is now more like a flight attendant with charters of safety, sanitization, and serving, in that order. Here's what you need to know.
![Say Goodbye to Browsing: Retail Shopping in 2020 Gets a Total Makeover](https://www.salesforce.com/ca/blog/wp-content/uploads/sites/12/2023/10/reopen-retail-store-glass.png?w=300)
Say Goodbye to Browsing: Retail Shopping in 2020 Gets a Total Makeover
The pandemic has forced stores to redesign, rethink, and reimagine the entire experience around new health regulations and new customer expectations. Here's how retail looks in 2020.
![Salesforce Q1 Shopping Index: Insights And Action Items For Canadian Retailers](https://www.salesforce.com/ca/blog/wp-content/uploads/sites/12/2023/10/ltc-industries-1.png?w=300)
Salesforce Q1 Shopping Index: Insights And Action Items For Canadian Retailers
Canadian retailers, like their peers all around the world, had little time to prepare for the impact of COVID-19 on their businesses, and the time they have now probably raises more questions than answers.
![Weathering Uncertainty: How Retailers Can Connect With Digital-Only Customers](https://www.salesforce.com/ca/blog/wp-content/uploads/sites/12/2023/10/ltc-industries.png?w=300)
How Canadian Retailers Are Supporting Shoppers Amidst the New Normal
Here's how retailers are responding with agility and resilience as they navigate dramatic shifts in category preferences, channel preferences, and consumer shopping behavior.
![Weathering Uncertainty: How Retailers Can Connect With Digital-Only Customers](https://www.salesforce.com/ca/blog/wp-content/uploads/sites/12/2023/10/ltc-industries.png?w=300)
How to Update Your Site Faster in Times of Crisis: 5 Tips
By refining the way you use your content management system (CMS), you can add speed and agility to content workflows and keep your content current, all while your teams work remote.
![Weathering Uncertainty: How Retailers Can Connect With Digital-Only Customers](https://www.salesforce.com/ca/blog/wp-content/uploads/sites/12/2023/10/ltc-industries.png?w=300)
Weathering Uncertainty: How Retailers Can Connect With Digital-Only Customers
In this unprecedented time, get ways to quickly pivot your retail experiences to digital — and see how brands are tackling traffic challenges head-on.
![Use Your CRM Platform To Make This The Best Q4 Ever](https://www.salesforce.com/ca/blog/wp-content/uploads/sites/12/2023/10/use-your-crm-platform-to-make-this-the-best-q4-ever-open-graph.jpg?w=300)
Use Your CRM Platform To Make This The Best Q4 Ever
The holiday shopping season may be over, but the opportunity for retailers to capitalize on it is not. For many years, the weeks leading up to holidays like Christmas and New Year’s Eve were considered the make-or-break period for selling everything from clothes to major appliances. That’s why the