Sales

How can salespeople move from B2C to B2B sales? Learn what it takes to make the transition work.

Consider this a bit of a summer refresher on the business case for a CRM that runs on the cloud. Use it to prompt those discussions you’ve always been meaning to have with your boss, your sales team and those in IT

Your worst-performing rep might feel like your personal burden at first. As you hone your coaching skills, however, you’ll find that turning them around will be incredibly fulfilling. On that point, we’re absolutely positive.

We have the ability to always be in contact with our company and clients through text, email, social media, and other channels. But it doesn’t have to be that way.

When life hands you lemons, the old saying goes, the best thing to do is make lemonade. Hopefully most of the products sales reps are asked to pitch aren’t quite as challenging as that, but the same principle applies.

The best old sales tips are very much the same. When you hear them, and especially once they start working, you’ll find yourself eager to pass them on — establishing yourself as the newest expert in old school sales techniques.

Knowing how to write a sales plan may be a daunting task at first, but once each area is outlined, it becomes easier to complete. Start at the beginning and work your way down the list so each section can snowball and your sales plan can come together organically.

Salesforce Connections is not just about driving engagement with customers, but staying engaged with your professional community long after you get back to the office.

To effectively manage an omnichannel approach, retailers must integrate the user experience across digital, physical, social media, mobile, phone, instant messaging, and more. This provides customers with a seamless user experience at each brand touchpoint.

Jason Whissell is a people person. When he isn’t coaching his son’s hockey team or inspiring the local lacrosse minors, he’s bringing people and processes together to make BlackBerry a force to be reckoned with.