Sales

If you’ve never hired a salesperson before, it’s best to think carefully through all your needs and expectations long before you start seeking out potential candidates.

Much like seeing, smelling or tasting, listening is something we do so naturally that it might seem a little strange at first to concentrate on it, but these are some examples of how you can train your ears to become one of your most effective sales tools:

Mindfulness has rarely been a part of the standard training programs most sales professionals tend to receive, so here’s how to go about it in a way that hopefully feels like a natural way of continuing to work.

All frameworks have their pluses and minuses, and it’s all a matter of how you implement them. There’s enough good stuff in the flywheel, however, that this is the time for organizations to get rolling.

Let’s take a look at what goes into effective B2B sales emails, from the subject line to the body content.

Bus.com is transforming the transportation industry by solving all these problems and more, and its use of Salesforce is just one example of why the company has become so successful.

B2B sales will continue to change based on advancements in technology, the rise of new channels and of course the evolution of customer buying habits. Some of those changes may be impossible to foresee today, but here are a few things you can count on to be part of B2B selling in the future.

Managers have good reason to keep their reps busy, but that “busyness” should not come at the expense of actual results.

The reality is this: you can hire all the “gurus” and “ninjas” you want, but what’s really important for a startup is having people whose job titles reflect the value they’re bringing to the customer experience.

As more customer experiences happen primarily through digital channels, and with increased expectations around the timeliness and quality of responses to their issues, customer service agents need to blend a mixture of technology, data and more specialized talent.