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Sales reps are used to presenting their forecasts at least once a quarter. Marketers often have to run through an upcoming campaign to the exec team. Heads of HR know they have to provide overviews of training or changes to the company's benefits program in a way that’s easy to understand. Even

A salesperson calls or emails, some kind of discussion follows, something is purchased and, at a later date, it all happens again. This may be the script we all have in our heads when we think about what a salesperson-client relationship looks like, but there are plenty of ways to rewrite it. A

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