Recent Stories

Strategically using data can contribute to business growth. Learn what data can be invaluable to your team.

“Where did the morning go?” you might ask just before lunch, when it seems like you’ve done nothing but answer email messages. “Is it that time already?” you think to yourself as another meeting is about to start, leaving you with no time to finish whatever task you had just started. “I guess

You might have already recognized some of the reasons to have a frequently-asked questions (FAQ) page on your website, but this is probably the biggest one: The most frequently-asked questions often go unasked. When customers arrive on your site — whether through a link on social media or from the

It almost sounds like a riddle: When people have to work together, the first thing they need to do is figure out what works. Whether employees are sitting next to each other or dialling in from home, in other words, nothing will get accomplished unless everyone is crystal clear on the

It almost sounds like a riddle: When people have to work together, the first thing they need to do is figure out what works. Whether employees are sitting next to each other or dialling in from home, in other words, nothing will get accomplished unless everyone is crystal clear on the

You may be able to sell a diverse range of products and services, but achieving some of your most ambitious professional goals means you also have to be good at selling yourself. This doesn’t mean just creating a great-looking resume, or being able to make a strong case when you go to your manager

If only it were as easy to hire a social media manager as it is to “like” or “heart” a post on Facebook, Twitter or Instagram. We all know people who are great at sharing funny memes, or writing heartfelt and insightful posts about what’s going on in their lives and the wider world. Managing

Every new salesperson you hire represents an opportunity to convert more prospects to customers, increase your revenue and ultimately grow your company. No wonder many firms look far and wide — on job boards, across LinkedIn and among their contacts — for the best possible candidates. Being

A customer service rep shows up every day on time. They work steadily for their entire shift. They leave a clean workspace and complete any of the reports they were asked to file. Does any of this mean the rep is doing a great job — or simply what’s expected? Excellence in customer service takes

You have the technology you need to make your sales goals happen. Now, you just need the right training. This is where Trailhead comes in.