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That fancy hotel lobby with multiple check-in stations is there for a reason. So is the lounge stocked with food, drinks and comfortable furniture that an upscale airline sets up in the airport. These aren’t just elements that help such companies stand out and attract future customers. They also

Find anyone who might possibly be a customer. Ask them to buy something. Insist they make a purchase, even if they waver at first. Leave them alone if they absolutely refuse. This, unfortunately, is the sales methodology in many organizations, even if it’s not quite described that way. And

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