Salesforce. #1 in Customer Service.
Service Cloud helps companies lead the way in customer service with the tools to keep customers happy and create amazing customer experiences at any touchpoint. Our flexible and extendable platform for customer service puts organizations on the path to higher customer satisfactions with innovations like AI, in-app help, and easy-to-use customization tools.
Ranked #1 for Customer Service Applications based on IDC 2021 H1 Revenue Market Share Worldwide.
Source: IDC, Worldwide Semiannual Software Tracker, October 2021. Customer Service Applications refer to an IDC-defined functional market within the broader CRM Applications market.
Putting customers first is our mission, and that’s led to a lot of other firsts.
Salesforce. #1 in Sales.
Sales Cloud has helped customers build pipeline, close more deals, and boost revenues for more than 20 years. Our continual innovations and upgrades put the latest technologies, like artificial intelligence with Salesforce Einstein, in the hands of every sales rep.
Salesforce. #1 in Marketing.
Marketing Cloud helps companies create personalized customer journeys at every touchpoint. And that’s helped put us on an amazing trajectory with our customers. Discover how marketers can build and manage amazing experiences across every channel — from email campaigns at scale to text messaging, social experiences, digital ads, content, and more.
Ranked #1 for Marketing Campaign Management Applications based on IDC 2021 H1 Revenue Market Share Worldwide.
Source: IDC, Worldwide Semiannual Software Tracker, October 2021. Marketing Campaign Management Applications refer to an IDC-defined functional market within the broader CRM Applications market.
Salesforce. #1 CRM.
More than 150,000 customers trust Salesforce to help drive results for sales, service, and marketing. We measure our success by their success every day. Discover why they’ve chosen us for yourself. And blaze your own trail up and to the right.
Explore 9 reasons Salesforce takes CRM to a whole new level for you.
Questions? We’ll put you on the right path.
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