Customer service has surpassed price and product as the key differentiator among brands. In today’s connected world, leveraging new technology and developing a consistent presence on every channel aren’t optional — they’re essential. The Smart Agent Console from Service Cloud makes it all possible.
The Smart Agent Console enables any customer service team to deliver a customer experience that’s smarter, more personalized, and faster than ever before. In this e-book, you’ll learn how the Smart Agent Console helps you:
- Use data to understand your customers
- Prioritize agent workloads
- Do more with fewer clicks
Download this free e-book today to learn how the Smart Agent Console can transform your business.