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Transform your Manufacturing Business to Deliver Modern Connected Experiences
Featured Speakers:
- Brian Henderson, Senior Manager Sales Operation, Greenfield Global
- Michael Janney, AVP, Industry Advisor, Salesforce
- Matt Baker, Senior Director, Customer Engagement, Slalom
In today’s manufacturing climate, customers expect and demand more than ever before; and driving innovation with differentiated customer experiences is critical. But how? Manufacturers, like Greenfield Global, are modernizing their processes and tools end to end, breaking down silos across their operations to deliver a more connected experience for their customers.
Where do you start? Watch this webinar to hear from the worldwide leader in specialty chemical manufacturing, Greenfield Global, on how they embarked on transforming their manufacturing business to focus on a connected experience from sales, operations, inventory, shipping and more.
What you will learn:
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How Greenfield Global embarked on modernizing their technology stack to support a connected experience from automating processes, modernizing operations, and delivering personalized service.
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How Greenfield Global is breaking silos that existed within their business processes from the commerce ecosystem including integration of mission-critical systems like their ERP.
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The benefits & lessons they have learned that will help other manufacturers deliver a consistent customer experience.
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Top technology trends for connected manufacturing.
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Best practices to maximize the connected customer experience including user adoption, change management and customer impact.