See IDC’s brand-new manufacturing report.

Questions? Call us at 1-800-667-6389.

Get IDC’s report on a new digital engagement strategy for manufacturers.


IDC’s in-depth industry research has found that by 2018, companies with digital business strategies that center on tailored customer-centric experiences will realize 35% better NPS.

Has your manufacturing business taken a look at your strategy for delivering customer-centric experiences?

See what IDC has to say about:

  • Increasing productivity with mobile collaboration tools
  • How connected devices still transform customer service from reactive to prescriptive
  • What analytics can do for optimizing the customer experience
  • Why artificial intelligence is the key to your future service strategy
  • Why field service is a key component of your omni-channel customer engagement

 

 

 

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