Meet Salesforce Marketing Cloud
- Know your customers
- Personalize their experience
- Engage across the entire journey
- Analyze your impact
Deliver personalized customer engagement at scale, with marketing software built on the world’s #1 CRM.
Know your customers.
- Gain a unified view of your customer by connecting their data across every channel and device
- Reach new audiences with first-, second-, and third-party data
Personalize their experience.
- Pair customer data with AI to deliver personalized, connected experiences
- Listen, interpret, and respond to customer intent
Engage across the entire journey.
- Create two-way, real-time engagement from awareness to advocacy
- Anticipate and deliver the next best action for every customer
- Engage customers across the entire journey by connecting marketing, commerce, sales, service, and more
Analyze your impact.
- Get deep insights across all channels and devices with AI and Google Analytics 360
- Act on those insights with data-driven, personalized experiences across every stage of your customers’ relationship with your brand
Here’s why companies are using Marketing Cloud:
+50%
Increase in data sources used by marketing organizations from 2017 to 2019*
#1
Where marketers rank real-time customer engagement as a priority and a challenge*
9.9X
80%
Of customers say the experience a company provides is just as important as its products or services**
Join the Salesforce Marketing Cloud users that are delivering next-level customer experiences.
“Salesforce helps us deliver the right event to the right fan at the right moment.”
Ready to see how Marketing Cloud can bring customers and your brand closer together?
Watch the Marketing Cloud Demo, and reach out to an expert: 1-800-360-1154
** "State of the Connected Customer," Salesforce Research, June 2018.