Online community software gives conversations a safe, controlled environment, leading to rich results for your employees, sales partners, and customers. Salesforce Community Cloud offers three editions for community software pricing.

1. Employees: Your personnel will connect with information and people, collaborate easily, and resolve problems, even if they are not in the same location.
2. Partners: If you have dealers and distributors, offer them a secure environment to work with sales to manage leads and deals as well as learn more about your products and sales practices. 
3. Customers: Managed community software can shift some of your customer service load to an efficient, self-service platform, where customers solve problems themselves. You decide how tightly you want to moderate and control the conversations.